Reducing Miscommunications, Conflicts & Bias-In and Out of the Office
Speaker: Dr. Shanda Gore
Location: Hilton Garden Inn (6165 Levis Commons Blvd Perrysburg OH 43551)
Session Overview:
Addressing the responsibilities concerning creating and maintaining an ethical office atmosphere, building awareness and recognizing challenges to an effective culture is critical. Office leaders who know their biases, address conflicts that arise among employees, and continuously work to utilize effective communication techniques among those in the office and with customers/clients/external contacts are the most successful and meet the responsibilities of being good partners, managers, and directors. During this session, attendees should expect interactive exploring activities, live polling, and tools to assist with current challenges. Dr. Shanda Gore will lead this powerful foundational workshop.
Learning Objectives:
Dr. Gore is the founder and President and CEO of Mays and Associates, Ltd., a full-service leadership development, strategic planning and culture building consulting firm. Dr. Gore has more than 25 years of experience and recently surpassed the 20,000 individual who has been through her training workshops. Dr. Gore leads the MAYS team of experts who works with organizations from city and county municipalities, private large business corporations, large athletic organizations, and serves as a leader in executive coaching and implicit bias assessment. She is the host of the PinLeader™ Podcast available in 175 countries and has been interviewed by the Big10 Network for her work with the college football officials in the Big10, MAC, Missouri Valley, and Pioneer conferences.
She is a sought after national award-winning keynote speaker and led discussion topics at conferences and conducted workshops on leadership, civility, disparities in health care, strategic planning, organizational change, engagement surveys and policy implications including the annual meetings for the Association for American Medical Colleges, National Conference on Race and Ethnicity, and the Higher Learning Commission.
Dr. Gore has received several awards and accolades. Dr. Gore is the 2024 Black Girls Rock Community Change Agent awardee by the AKA Sorority Incorporated and AKA Zeta Alpha Omega Toledo Chapter organizations. She has been honored by her school alma maters including being the 2022 Bowling Green State University’s Leadership Studies Innovative Leader for Equity and Diversity and the 2020 Maumee High School Distinguished Hall of Fame inductee. She is the 2022 Impact Business for Women’s History Month for the Northwest Ohio Toledo Minority Business Assistance Center, received the 2019 American Council of Education (ACE) National Women’s Network Leadership Award for the Ohio Chapter, received the Ohio Grand Council Order of Pythagorans Civic Leader Award, is an African American Legacy Project Emerging Leader of Excellence Awardee, and has received the Toledo Urban Federal Credit Union Community Appreciation Award.
Dr. Gore is a graduate of Bowling Green State University. She received a Bachelor of Communications degree and a Master of Communication with a study emphasis on underserved communities in the Greater Toledo Ohio area. Dr. Gore earned a Doctor of Education in Leadership Studies and her research area was involvement behaviors and minority medical student retention. Additionally, she holds a certification as an Intercultural Development Inventory (IDI) Administrator and another certificate in E-commerce and Entrepreneurship.
Dr. Gore has been married for 30 years to Bobby Lee Gore, Jr., a retired Toledo Firefighter, and they are the proud parents of two adult children Shoshanah and Nathaniel Gore.
Meeting applied for 1.5 SHRM Professional Development Credit and 1 HRCI Business Credit
